# Incidents

Description:
Right earphone was not working. Internal speaker needs to be checked and possibly changed.


Description:
Headphone cushion was detached. Reparation needed.


Description:
Sound was muffled. Need to be opened to check what is obstructing the sound. Reparation maybe be needed.


Description:
Bluetooth connection problems: the speaker connects and works, but disconnects automatically after  a few minutes. Probably a software problem. Complete replacement may be needed.


Description:
Paint was chipping. Color reparation needed.


Description:
One of the speaker was internally burned. Need replacement of that speaker only.


Description:
Product stolen. Need complete replacement.


Description:
Front screen cracked. Screen replacement needed.


Description:
Charger does not work. Need to replace with a new charger.


Description:
Earphones weren't working. Complete replacement needed.


# Product

Product Name:
Acoustimass Series Stereo Speaker System


Product Name:
Acoustimass Series Home Theater Speaker System


# Report

General Notes:
1 bluetooth speaker broken, 1 pair of headphones broken.


